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In a more and more competitive market, the need for a constant improvement in our company is a necessary requirement. That is the reason why Geltoki uses a Quality Management System, a system which enables to provide a better service to the customers every time, and which meets requirements of the UNE-EN-ISO 9001:2000 Standard and of the HACCP (Hazard Analysis Critical Control Point) regulations.

At Geltoki, we estimate the value of Quality - that is why we use a strict quality and food security policy, based on the following principles:

• Handmade production of high quality products by means of the selection of the best raw materials and of the control of the entire process, always maintaining a high level of hygiene and respecting the enforceable legal and regulatory requirements.
• Continuous innovation of the products line for its adaptation to the preferences of the different markets we target, and supply of material resources to promote it.
• Service adapted to the requirements and needs of the customer, by keeping the products in optimum conditions until their consumption.
• Development and continuous training of the staff, to be able to accomplish the intended goals for the organisation.

All the activities have to be accomplished with the approach of constant improvement, which consists in planning scheduled activities, doing what is planned, evaluating results and acting according to these.